Berns Customer care

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Berns Electric Care, a business unit of Berns Electric Services, offers one of the largest service networks across the country. It aims to provide a One-Stop destination for all servicing needs of the consumers; across product lines - Mobility, IT and Consumer Electronics & Home Appliances; and across multiple brands, under the umbrella of “TOUCH” brand.

Berns Electric Care offers consistent service across Indonesia and has been the preferred partner of choice for marquee brands like Philips, Lenovo, BlackBerry, Samsung, HP, Emerson, Nokia, Dell etc. for offering after sales warranty service support across Indonesia


OFFERINGS

Contact Centre Services

Acknowledging the concerns of the market through commitment and customer feedback, we aim to relentlessly deliver value in addressing each Client’s specific business goals.

Supply Chain Management

Berns Electric Care offers end to end logistics solutions and the ability to deploy robust online CRM (Customer Relationship Management) and SCM (Supply Chain Management) tools for your business.



Walk-in Centres

One of the largest distribution network of digital lifestyle brands with an unparalleled robust service network in the country including Tier 2 and 3 cities Berns Electric offers an extensive array of solutions for your business needs.

Repair Facility

Three High Level Repair Centres strategically positioned at Noida provides forward and reverse logistics support to collect defectives and return repaired units to vendor's service centres and warehouses, across the country.